Frequently Asked Questions (FAQ)

You can sign up through our website or the Megasport app.
You can consult customer service for assistance with installing and setting up the app.

Megasport is open every day:
Monday to Friday: 6:00 AM to 11:00 PM (fitness room, group classes, and spa until 10:30 PM)
Saturday and Sunday: 7:00 AM to 10:00 PM (fitness room, group classes, and spa until 9:00 PM)
Our hours may vary on holidays, so we recommend checking our website or app for specific hours.

Yes, you can try a class before signing up. We offer the option to purchase a daily pass for €50, which will grant you access to Megasport and allow you to enjoy our facilities for one day. If you sign up within the following week, the cost will be deducted from your membership fee.

For some classes, especially the most popular ones, it is recommended to make a reservation in advance to secure your spot. You can do this through our app or website.

Yes, Megasport offers personal training services for an additional fee per session, as it is a fully personalized service tailored to your needs. You can inquire at the reception for more information about our trainers and prices.

Yes, there are Pilates Reformer classes with an additional cost of €15 per session. Usually, a €100 package is purchased, which is valid for 10 classes.

At Megasport, our spa rules are designed to ensure the comfort and safety of all users. Some of the main rules include:

• Proper swimwear required: Appropriate swimwear is required in all areas of the spa. Underwear or nudity is not permitted.
• Shower before entering: All users must shower before accessing the spa facilities.
• Respect for silence: To maintain a relaxing atmosphere, it is requested to speak quietly and avoid unnecessary noise.

The use of a towel is mandatory (if you forget one, the club offers a towel rental service).

Sportswear is required to use the facilities.
Do not bring suitcases, backpacks, or motorcycle helmets into the gym areas.
Glass bottles are not allowed.
Training barefoot in the fitness room or group class areas, as well as wearing flip-flops, is prohibited.
It is mandatory to unload weights from machines and organize the equipment after use.

Yes, it is possible to use some rooms for your workout when no class is being held. However, the sound equipment cannot be used without the presence of an instructor. We recommend checking with the reception staff for available rooms and the specific rules for their use.

At MegaSport, we offer two types of lockers for the convenience of our users:

• Private lockers: These lockers are available for monthly rental (€12/month). They are ideal for those who prefer to have a personal, reserved space to store their sports equipment or personal belongings regularly.
• Daily use lockers with coin deposit: These lockers work with a coin deposit system. They are designed for users who need to store their belongings temporarily during their daily visit.

How do the daily use lockers with coin deposit work?

1. Place your belongings in the locker.
2. Close the door and insert a coin (usually €1 or €2).
3. You can take the key with you during your stay at MegaSport.
4. When you open the locker, the coin is automatically returned.