PRIVACY POLICY
This privacy policy applies to the www.megasportcentre.com website (the Website, hereinafter referred to as the “Site”). Please read it carefully. It contains important information about the processing of your personal data and your rights under applicable law.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
You declare that the information you provide us, now or in the future, is correct and truthful and you undertake to inform us of any changes to it. In case of providing personal data of third parties, you undertake to obtain the prior consent of those concerned and to inform them about the content of this policy.
The fields in our forms that are marked as mandatory must be completed in order to process your requests.
1. Who is responsible for the processing of your data?
Unless otherwise specified, the person responsible for the processing of personal data is CENTRO DEPORTIVO SON VALENTÍ S.L.U. (hereinafter MegaSport), with registered office at C/ Carrer de Calçat 4, Piso 2º, Puerta 1ª. 07011, Palma. Islas Baleares
For more information about the processing of your data or to exercise your rights under the applicable legislation, please send an email to gdpr@grupocursach.com
2. What will we process your data for and on what legal basis?
2.2 Attention to queries and complaints:
The data provided in the consultations or claims that you send us, both through forms, emails or our Whatsapp, will be treated to attend your requests and manage eventual complaints. This treatment is necessary for the execution of a contract or the implementation of pre-contractual measures to your own request. The processing of any health data you have provided in your complaint is covered by art. 9.2. f) of the RGPD, as such processing is necessary for the formulation, exercise or defense of claims.
2.3 Management of subscriptions:
We process the data provided by our customers and users in the registration or contracting forms in order to attend their requests, provide the contracted services or manage the sale of products.
The data of the transactions made on the website will also be processed for accounting and administrative management purposes and the fulfillment of our legal obligations in accounting and tax matters.
The processing is necessary for the performance of the contract or for the implementation of pre-contractual measures at the request of the data subjects.
On the other hand, we inform you that in our centers we have third-party training equipment and devices. These allow users to access their data, training programs, achievements, etc., through mobile applications or online platforms. For this purpose, you should know that, if you register as a user of such systems, a direct relationship will be established between you and these platforms, applying the data processing policies provided by the entity that owns them. For further information, please contact our staff.
2.4 Management of day passes:
We process the data provided by our users in the purchase forms to provide the contracted services or manage the sale of products.
The processing is necessary for the performance of the contract or for the implementation of pre-contractual measures at the request of the data subjects.
The data comes from the transfer by the service provider of the ticket sales service. Additional information can be found in the privacy policy of the service provider.
2.5 Administration and management of web security:
We process browsing data (IP addresses or logs) to administer and manage web security. This processing is based on our legitimate interest in ensuring the security of the website. This interest is expressly recognized by recital 49 of the GDPR. In weighing this interest against your rights and freedoms, it has been taken into account that this processing corresponds to general security practices and does not pose significant threats to data subjects.
2.6 Statistical and quality management purposes:
In order to evaluate and manage the quality of our services we perform statistics based on aggregated data obtained from transaction data and web browsing data, e.g. IP address, weblogs, pages visited or actions performed on the web (+ info in our cookie policy).
These processing operations are based on our legitimate interest to evaluate and manage the quality of our services.In weighing this interest against your rights and freedoms, it has been determined that the processing had a limited impact on the privacy of data subjects, corresponded to reasonable expectations of data subjects and did not pose significant threats.
2.7 Sending commercial communications and management of MegaSport distribution lists:
We process the identification and contact data provided by our customers and users to send them communications related to our services and manage our distribution lists.
If you so indicated when you signed up for our newsletter, we will send you commercial communications relating to MegaSport products and services. This treatment is based on the consent given to receive such communications by electronic means. Not giving your consent or withdrawing your consent to the processing carried out up to the time of withdrawal of consent.
You may at any time request to unsubscribe from the processing for commercial purposes by activating the link provided for this purpose in our communications or by sending an email to . gdpr@grupocursach.com
To manage our distribution lists, we segment the recipients of our communications according to their market or data origin.This processing consists of a simple classification according to objective criteria and is not intended for commercial profiling, forecasting or behavioral analysis.This processing is based on our legitimate interest in promoting our services to our customers. In weighing this interest, it was determined that the processing had a limited impact on the privacy of the data subjects, corresponded to the reasonable expectations of the data subjects and did not pose significant threats.
3. How long will we keep your data?
In general, we keep your data for the duration of your relationship with us and in any case for the periods provided for in the applicable legal provisions and for the time necessary to meet any liabilities arising from the processing. We will cancel your data when they are no longer necessary or relevant for the purposes for which they were collected. The information related to navigation will be cancelled once the web connection has ended and the statistics have been carried out.
The data processed for the sending of our commercial communications will be kept for as long as you do not request their deletion. The media on which your consent to the processing of your data for these purposes is recorded, e.g. electronic form submission logs, will be retained for the duration of the processing and the applicable statute of limitations.
4. To whom can we communicate your data?
Your data will only be communicated to third parties for legal obligations, with your prior consent or when it is necessary to provide you with the requested services.
In the event that your reservation contains ancillary services provided by third party suppliers or that your requests affect such services, the personal data necessary for the processing of such reservation/service request, will be communicated to the corresponding suppliers, only for this purpose. These communications are necessary for the provision of the requested services or for the application of pre-contractual measures to your own request.
5. What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access it. You can also ask for your data to be rectified when they are inaccurate or to complete incomplete data, as well as request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
Under certain circumstances, you may request that we restrict the processing of your data. In such a case, we will only process the data concerned for the formulation, exercise or defense of claims or for the protection of the rights of other persons. Under certain conditions and for reasons relating to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that override your interests or rights and freedoms, or for the formulation, exercise or defense of claims.
You may also, under certain conditions, request the portability of your data to be transferred to another data controller.
You may revoke any consent you have given for certain purposes, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
You also have the right to object to automated individual decisions that produce legal effects on you or significantly affect you in a similar way, where this right exists in accordance with the provisions of Article 22 of Regulation (EU) 2016/679.
You also have the right to lodge a complaint with a data protection authority. You can consult the list and contact details of the European data protection agencies on the European Commission’s website at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
To exercise your rights, you must send us a request by mail or e-mail to the addresses indicated in the section Who is responsible for processing your data?
You can obtain more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website at www.aepd.es or on the website of the data protection authority in your country.
